Taking the IT issues away
Safe offer a range of technology hosting solutions targeted at new and existing clients. They range from simple services to supplement the internal IT team, through to full technology hosting in our ISO 27001 data centre environment.
As part of our ongoing product development, Safe regularly (typically twice annually) release new versions of our applications. One of the technology services we can offer is to come on site and perform this system upgrade for you. This service is used by a number of our clients who are happy to manage the technology on an on-going basis but would like Safe to take responsibility at these important stages in the systems management. If you are interested in this service please contact your account manager or the help desk.
Given the mission critical importance of our technology, some of our customers turn to Safe to completely host the applications at our secure data centre. In this situation Safe provide all the IT services and management, whilst the customer just focuses on using the applications:
Our technology hosting option encompasses:
• provision of hardware, operating system and databases
• management of all of the above
• application management - all patches and upgrades performed by Safe
• tuning of the environment
• offsite data security
• guaranteed uptime
• disaster recovery options